General Warranties
| Product | Warranty |
|---|
| Atomizers/Tanks | 7 day warranty exchange |
| Batteries/Devices/Accessories | 30 day warranty exchange |
| Coils | No warranties provided |
| E-Liquid | No warranties provided |
| Disposables | 24 hour warranty exchange |
| Prefilled Pods | No warranties provided |
| Herbal | Manufacturers warranty only |
Online Purchases
If your purchase is defective or not working upon arrival you may exchange your purchase if it qualifies under our "General Warranties" (above). Exchanged products must be in the condition you received them and in the original box and/or packaging. Any returns outside this policy will be assessed a restocking fee which may include shipping costs.
In-Store Purchases
Proof of purchase (a receipt) must be provided. Original packaging must be returned and product must be undamaged and untampered with. For a list of items allowed for an in-store exchange, please see "General Warranties" above.
Privacy Policy
This policy covers how we use your personal information. We take your privacy seriously and will take all measures to protect your personal information. Any personal information received will only be used to fill your order. We will not sell or redistribute your information to anyone.
Age Policy
You must be at least 19 years of age or older to use this website. By using and viewing this website, you agree that you are at least 19 years of age or older. In some occasions, we may ask that you validate your identify (name, date of birth, and address) by sending us a picture of your ID before we dispatch your order.
Shipping Costs
All shipping costs are non-refundable.
Errors, Inaccuracies & Omissions
Occasionally there may be information on our site that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information on the website is inaccurate at any time without prior notice including after you have submitted your order. We undertake no obligation to update, amend or clarify information on our site including without limitation, pricing information, except as required by law.
