Terms & Conditions

General Warranties

Atomizers/Tanks - 7 day warranty exchange

Batteries/Devices/Accessories (excluding 18650, 18500, 18350, 26650 individual batteries) - 30 day warranty exchange
E-Liquid/Coils - No warranties provided
Disposables - No warranties provided
STLTH - No warranties provided
Herbal - No warranties provided - Manufacturers warranty only

Online Purchases

If your purchase is defective or not working upon arrival you may exchange your purchase if it qualifies under our "General Warranties" (above). Exchanged products must be in the condition you received them and in the original box and/or packaging. Any returns outside this policy will be assessed a restocking fee which may include shipping costs.

In-Store Purchases

Proof of purchase (a receipt) must be provided. Original packaging must be returned and product must be undamaged and untampered with. For a list of items allowed for an in-store exchange, please see "General Warranties" above.

Privacy Policy

This policy covers how we use your personal information. We take your privacy seriously and will take all measures to protect your personal information. Any personal information received will only be used to fill your order. We will not sell or redistribute your information to anyone.

Age Policy

You must be at least 19 years of age or older to use this website. By using and viewing this website, you agree that you are at least 19 years of age or older.