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Terms & Conditions

Your terms and conditions of use


Online Store Policy

If your purchase is defective or not working upon arrival, you exchange it for the same purchase or something else. You can exchange your purchase for up to 30 days from the purchase date of delivery. Exchanged products must be in the condition you received them and in the original box and/or packaging. We are sorry but no refunds/exchanges on used atomizers or e-liquid.


In-Store Purchases

Proof of purchase (a receipt) must be provided. Original packaging must be returned and product must be undamaged and untampered with. We offer the following in-store warranties:

Atomizers/Tanks - 7 day in-store exchange

Batteries/Devices/Accessories (excluding 18650, 18500, 18350, 26650 individual batteries) - 30 day in-store exchange
E-Liquid/Coils - No in-store warranties provided


Privacy Policy

This policy covers how we use your personal information. We take your privacy seriously and will take all measures to protect your personal information. Any personal information received will only be used to fill your order. We will not sell or redistribute your information to anyone.



Age Policy

You must be at least 19 years of age or older to use this website. By using and viewing this website, you agree that you are at least 19 years of age or older.